Welcome to BLACK KEE! We're delighted to assist you in enhancing your living spaces with our exquisite collection of curtains. Here, we want to ensure that your shopping experience is seamless, which includes providing you with clear information about our shipping process.
Processing Time: Once you've placed your order, our dedicated team works diligently to prepare your curtains for shipping. Our typical processing time is 2-4 business days. During peak seasons or promotional events, processing times may be slightly longer, but rest assured, we're committed to getting your order ready as swiftly as possible.
Shipping Methods: We offer a range of shipping options to cater to your needs:
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Standard Shipping: Our standard shipping option ensures reliable delivery of your curtains within 5-7 business days. This option is perfect for those who are content with regular shipping times.
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Expedited Shipping: Need your curtains sooner? Opt for our expedited shipping option to receive your order within 2-4 business days. Please note that this option comes with an additional fee, but it's ideal for those looking for a faster delivery.
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International Shipping: We're excited to offer international shipping for our global customers. Shipping times may vary depending on your location, but we strive to provide accurate delivery estimates during the checkout process.
Shipping Costs: Shipping costs are calculated based on the weight of your order, your chosen shipping method, and your delivery address. You can view the shipping costs associated with your order during the checkout process before making your payment. We believe in transparency, and there are no hidden fees.
Order Tracking: We understand that anticipation builds as you await your new curtains. That's why we provide order tracking information for every shipment. Once your order is on its way, you'll receive a tracking number via email, allowing you to monitor its journey from our warehouse to your doorstep.
Shipping Partners: We work with reputable shipping partners who share our commitment to reliable and secure deliveries. While we strive to ensure timely deliveries, please note that occasional delays due to unforeseen circumstances beyond our control may occur. In such cases, we appreciate your patience and understanding.
Shipping Restrictions: Currently, we're proud to serve customers within UAE. We apologize if your location isn't included in this list, and we hope to expand our shipping options in the future.
At BLACK KEE, your satisfaction is our top priority. If you have any questions or concerns about shipping, please don't hesitate to reach out to our customer support team. Thank you for choosing us to be a part of your home's transformation through our elegant curtains.